Frequently Asked Questions

Have questions about our car servicing, repairs, or custom exhausts? Our FAQ page answers the most common queries about our automotive services in Cranbourne. From log book servicing to engine diagnostics, get the clarity you need before booking. Still unsure? Contact our friendly team today — we’re here to help!

  • What types of vehicles do you service at Carline Automotive & Exhaust Cranbourne?

    We service a wide range of vehicles including sedans, SUVs, 4WDs, utes, light commercial vehicles, and diesel-powered cars. Whether your vehicle is old, new, petrol, or diesel, our experienced technicians are equipped to handle all types of mechanical and auto electrical work.

  • Do you offer log book servicing that keeps my warranty valid?

  • How often should I service my vehicle?

    Most vehicles should be serviced every 10,000 km or 6 months — whichever comes first. However, servicing intervals can vary based on your driving habits, vehicle age, and manufacturer guidelines. Regular servicing helps prevent costly repairs and keeps your engine running smoothly.

  • Can you help with custom exhaust fabrication?

    Absolutely. We specialise in custom exhaust fabrication for performance, sound, and durability. Whether you're after a sports exhaust, stainless steel system, or a unique setup for your modified car or 4WD, we custom-build to fit your vehicle and driving needs.

  • What are the signs my car needs brake repairs?

    Common signs include squealing or grinding noises, a soft brake pedal, vibrations when braking, or longer stopping distances. If you notice any of these symptoms, book a brake inspection immediately to avoid safety risks and prevent further damage.

  • Do you provide roadworthy certificates in Cranbourne?

    Yes, we are a licensed VicRoads roadworthy testing station. We inspect your vehicle’s safety systems including brakes, tyres, lights, suspension, and structural integrity to ensure it meets all Victorian roadworthy requirements. We also perform repairs if needed to help your car pass.

  • Why is my engine light on, and can you diagnose the issue?

    Your check engine light can indicate anything from a minor sensor fault to serious engine trouble. We use advanced diagnostic tools to read fault codes and perform thorough checks to identify the exact cause. Once diagnosed, we provide a clear repair plan and quote.

  • What’s included in your mechanical services?

    Our mechanical services cover everything from oil changes and filter replacements to suspension, brakes, engine repairs, clutch replacement, diagnostics, and more. We ensure every component is checked thoroughly and serviced using quality parts for long-lasting results.

  • Do you offer 4WD and diesel vehicle repairs?

    Yes, we specialise in servicing and repairing 4WD and diesel vehicles. Whether it's injector servicing, turbo repairs, DPF cleaning, or 4WD drivetrain issues, our team is experienced in handling the unique needs of off-road and diesel-powered vehicles.

  • Can I get a quote before you start any repairs?

    Definitely. We believe in transparency and always provide a clear, upfront quote before starting any work. If additional issues are found during service, we’ll contact you first to explain the options and costs — so there are no surprises.

  • Do you use genuine or aftermarket parts during repairs?

    We use both genuine and high-quality aftermarket parts, depending on your preference and vehicle requirements. All parts meet or exceed OEM standards. During log book servicing, we ensure the parts used are warranty-compliant to keep your manufacturer’s warranty valid.

  • How long does a typical car service take?

    A basic car service usually takes 1–2 hours, while a log book or major service may take 3–4 hours depending on your vehicle and what’s required. We always aim for efficient turnaround and will give you an accurate timeframe upon booking.

  • Can I wait at your workshop while my car is being serviced?

    Yes, we have a customer waiting area where you’re welcome to relax while your car is being serviced. For longer jobs, we’ll let you know the expected time so you can plan accordingly or leave the vehicle with us and return later.

  • Do you offer performance upgrades or tuning?

    Absolutely. We offer a range of performance modifications including exhaust upgrades, dyno tuning, camshaft upgrades, and custom fabrication. Whether you’re building a track car or just want better throttle response, we can tailor upgrades to match your goals and budget.

  • How can I book a service with Carline Cranbourne?

    Booking a service is easy — simply call us at 03 5995 1150 or email us at cranbourne@carline.com.au. You can also visit our contact page to send an enquiry. We’ll get back to you quickly to confirm your appointment.

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